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Lounge Nerd yellow and blue logo.

O2 Mobile Opens New Lounge at London Gatwick (LGW)

Written by Matthew Justice on Aug 10, 2022
O2 Roam Freely Lounge with a large central table.

Exciting news from the UK!  A new lounge dedicated to O2 and Virgin Media customers opened today at London Gatwick (LGW) airport. The O2 Roam Freely Lounge is something I have never heard of, but it sounds like a great idea.

This lounge is located in the North Terminal and is complimentary for O2 and Virgin Media customers, and their travel companions. The lounge is open daily from 06:00 to 15:00 (3 pm) from now through October. The lounge offers complimentary drinks, snacks, and charging stations, and features a Disney+ room for watching family films. The lounge also provides comfortable seating so customers can start their holiday relaxing before even boarding the plane. For those traveling for business, there is also plenty of workspace and connectivity provided by (free) Wi-Fi. Also, to kick off vacation mode, the lounge offers a beach-themed photo space so guests can snap and share holiday photos before they leave the UK.

Priority members across Virgin Media and O2 need to book their slot in the new lounge through the Priority app, and can take an adult and up to six children (under 16 years old) with them as guests.

We know there are a lot of stresses and costs that come with going abroad, especially at the moment, so we want to help our customers get back to what a holiday is really about – fun and relaxation. They shouldn’t have to wait until they land to start that holiday feeling, and that’s why we’ve opened the O2 Roam Freely Lounge. - Gareth Turpin, Chief Commercial Officer at Virgin Media O2

Closing Thoughts

This seems like a great idea to offer a lounge specifically for O2 and Virgin Media customers. We are seeing similar options in the United States, with the Capital One Lounge(s) and the upcoming Chase Lounge. One thought I had when I read this press release was the provision for up to six children to have complementary access to the lounge. This is an amazing benefit for family travelers and a stark contrast to the Centurion Lounge rules, which do not allow for complementary access for children over 2, even though some locations have a dedicated kids' playroom.