Priority Pass has released the 2024 Excellence Awards for Best Lounges
Priority Pass has released its 2024 Excellence Awards, which lists the highest-rated lounges in its worldwide network. The results were calculated using almost 380,000+ ratings from Priority Pass members. The winning 20 lounges span 18 different airports from 15 various countries.
Christopher Evans, CEO of Collinson International, says "We have a shared ethos with our partners to deliver the best airport experience to our members and the winners of this year’s Priority Pass Excellence Awards have proven that they truly elevate every customer journey into something special,” “We had an unprecedented year at Collinson in 2023, which wouldn’t have been possible without our exceptional network of partners. So today we celebrate and honour those that are leading the field, offering first class services and solutions."
Global Winner (1)
The Global winner for best lounge was the Vienna Lounge located in Vienna (VIE), Austria.
Regional Winners (10)
Below are the top ten rated lounges (by region) from around the world. These are the highest-rated lounges across the Priority Pass global network, based on member ratings and reviews.
Asia Pacific
- Winner: Chase Sapphire Lounge by The Club at Hong Kong (HKG), Hong Kong
- Highly Commended: Oriental Club Lounge at Taiwan Taoyuan (TPE), Taiwan
Europe
- Highly Commended: Marco Polo Club at Venice Marco Polo (VCE), Italy
Latin America and the Caribbean
- Winner: Advantage VIP Lounge (Domestic) at Curitiba Afonso Pena (CWB), Brazil
- Highly Commended: Macondo Lounge at Barranquilla International (BAQ), Colombia
Middle East and Africa
- Winner: Petra Lounge at Amman Queen Alia International (AMM), Jordan
- Highly Commended: Primeclass Lounge at Muscat International (MCT), Oman
- Highly Commended: Bidvest Premier Lounge at Johannesburg Intl (JNB), South Africa
North America
- Winner: VIP Lounge Aguascalientes at Jesus Teran Peredo International (AGU), Mexico
- Highly Commended: Escape Lounge at Hancock Syracuse (SYR), New York (USA)
Pioneer of the Year Winners (4)
These winners champion unique and innovative services and solutions that help to improve the overall traveler experience.
- Primeclass Lounge at Izmir Adnan Menderes (ADB), Turkey
- Hacienda Santa Lucia by The Grand Lounge Elite at Felipe Angeles (NLU), Mexico
- Gameway at Los Angeles International (LAX), California - USA
- The Coral Finest Lounge at Bangkok Suvarnabhumi (BKK), Thailand
All Star of the Year Winners (5)
These five stand-out lounges highlight how their employees demonstrate an unwavering commitment to customer service and excellence every single day.
- Miracle Lounge - Concourse D at Bangkok Suvarnabhumi (BKK), Thailand
- Preludium Lounge at Warsaw Frederic Chopin (WAW), Poland
- W Premium - 5th Avenue at Sao Paulo Guarulhos International (GRU), Brazil (no longer on Priority Pass)
- The Lounge at Sharjah International (SHJ), United Arab Emirates
- Virgin Atlantic Clubhouse at Washington DC Dulles International (IAD), Virginia - USA
Related
Closing Thoughts
I sadly have not been to any of these locations, so I can't comment with my opinion. But I think it is a great idea to highlight the lounges with the highest ratings and top employees. I wish they posted the ratings of each lounge on their website, but I noticed that if you use the mobile app, it does show star ratings. I will also mention that the best Priority Pass lounge I have visited is the Chase Sapphire Lounge in Boston.