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2024 SKYTRAX Best Lounge Awards (Survey Results and Overview)

Matthew Justice / Dec 31, 2024
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The 2024 SKYTRAX (Passenger's Choice) survey awards have been released, and below is the list of the best-rated lounges, airlines, and alliances worldwide. For our site, we are focusing on five award categories: Best Independent, Best Alliance, Best Business Class (including lounge and catering), and Best First-Class Lounges. Each category reports the results for the top 10 lounges.

Table of Contents

Best Independent Lounges

Once again, the Plaza Premium Lounge in Rome, Italy (FCO) scored the number one spot for the best independent lounge. SKYTRAX classifies independent lounges as lounges that are not operated by an airline or airline alliance.

Eleven people standing on stage to accept an award for the Best Independent Lounge award.
  1. Winner: Plaza Premium Lounge - Rome, Italy (FCO) #5 in 2022 #1 in 2023
  2. American Express Centurion Lounge - New York, USA (JFK)
  3. Pearl Lounge - Bahrain (BAH) #3 in 2022 #2 in 2023
  4. Chase Sapphire Lounge - New York, USA (LGA)
  5. Plaza Premium Lounge - Dubai, United Arab Emirates (DXB)
  6. Primeclass Lounge - Muscat, Oman (MCT) #2 in 2022 #4 in 2023
  7. iGA Lounge - Istanbul, Turkey (IST) #4 in 2022 #3 in 2023
  8. Quito Sala VIP Lounge - Quito, Ecuador (UIO) #7 in 2022 #6 in 2023
  9. American Express Centurion Lounge - San Francisco, California - USA (SFO)
  10. Vienna Lounge - Vienna, Austria (VIE)

Summary: In the category for Best Independent Lounge, there were five new lounge winners added, and five lounges dropped from 2023. Also noteworthy, there were three winning lounges located in the United States. The geographical breakdown of the winners was four in the Middle East, three in North America, two in Europe, and one in South America.

Best Airline Alliance Lounges

The best airline alliance lounge was won (once again) by the Star Alliance, but this time, instead of LAX, Paris (CDG) took the top spot. Overall, SkyTeam had three wins, and Star Alliance scored four wins.

Two people standing on stage holding the award for the Best Alliance Lounge 2024.
  1. Winner: Star Alliance Lounge - Charles de Gaulle - Paris, France (CDG) #8 in 2022 #5 in 2023
  2. Star Alliance Lounge - Los Angeles, California - USA (LAX) #1 in 2022 #1 in 2023
  3. SkyTeam Lounge - Vancouver, Canada (YVR) #10 in 2022 #2 in 2023
  4. Star Alliance Lounge - Rome, Italy (FCO) #3 in 2022 #4 in 2023
  5. oneworld Business Lounge - Los Angeles, California - USA (LAX) #2 in 2022 #3 in 2023
  6. oneworld Business Lounge - Seoul, South Korea (ICN)
  7. Star Alliance Lounge - Amsterdam, Netherlands (AMS) #5 in 2022
  8. oneworld Business Lounge - Amsterdam, Netherlands (AMS)
  9. SkyTeam Lounge - Dubai, United Arab Emirates (DXB) #6 in 2022 #8 in 2023
  10. SkyTeam Lounge - Sydney, Australia (SYD) #9 in 2023

Summary: In the category for Best Airline Alliance Lounge, there were two new additions to the list, which were both SkyTeam and two (SkyTeam Alliance) lounges dropped off the list from 2023. Star Alliance is the largest airline alliance, comprising 25 member airlines; however, it had only four winners in this category. oneworld Alliance seems to have made a big improvment this year with three lounges in the top ten (vs. only one in 2023).

Best Business Class Lounges

Qatar Airways won the award for the best overall business class lounge (for the third consecutive time) for its Doha, Qatar (DOH) lounge.

seven people standing on stage with the award for best business class lounge.
  1. Winner: Qatar Airways - Hamad International - Doha, Qatar (DOH) #1 in 2023 #2 in 2022
  2. Singapore Airlines - Changi, Singapore (SIN) #3 in 2023 #4 in 2022
  3. Virgin Atlantic - Heathrow London, England (LHR) #5 in 2023 #1 in 2022
  4. United Airlines - Washington Dulles International, Virginia - USA (IAD)
  5. Air Canada - Toronto Pearson - Ontario, Canada (YYZ) #8 in 2023 #8 in 2022
  6. Cathay Pacific - Hong Kong (HKG) #10 in 2023
  7. Emirates - Dubai, United Arab Emirates (DXB) #7 in 2023 #9 in 2022
  8. Turkish Airlines - Istanbul, Turkey (IST) #6 in 2023 #3 in 2022
  9. Iberia - Madrid, Spain (MAD)
  10. Air France - Charles de Gaulle - Paris, France (CDG) #2 in 2023 #5 in 2002

Summary: The Best Business Class lounge had two new lounges added (United at IAD and Iberia at MAD), and two dropped off (United Airlines at IAH and KLM at AMS).

Best Business Class Lounge Catering

Best Business Class Lounge Catering was won by Air Canada Signature Suite and their Toronto, Canada (YYZ) location. This category was not tracked in my blog last year, so no changes are shown here.

three people holding award for best lounge catering in 2024
  1. Winner: Air Canada Signature Suite - Toronto Pearson - Ontario, Canada (YYZ)
  2. Qatar Airways - Hamad International - Doha, Qatar (DOH)
  3. Singapore Airlines - Changi, Singapore (SIN)
  4. Virgin Atlantic - Heathrow London, England (LHR)
  5. Turkish Airlines - Istanbul, Turkey (IST)
  6. Cathay Pacific - Hong Kong (HKG)
  7. Emirates - Dubai, United Arab Emirates (DXB)
  8. Air France - Charles de Gaulle - Paris, France (CDG)
  9. United Airlines - Houston, Texas - USA (IAH)
  10. Saudi Arabian Airlines - Jeddah, Saudi Arabia (JED)

Summary: The Best Business-class lounge catering goes to the Air Canada Signature Suite in Toronto. Asia won the most awards, with North America and Europe each having two wins.

Best First Class Lounges

The highest-rated first-class lounge was won by Swiss Airlines and their lounge in Zurich, Switzerland.

Two people holding the award for best first class lounge of 2024.
  1. Winner: Swiss International Air Lines - Zurich, Switzerland (ZRH) #4 in 2023 #1 in 2022
  2. Air France - Charles de Gaulle - Paris, France (CDG) #1 in 2023 #5 in 2022
  3. Singapore Airlines - Changi - Singapore (SIN) #3 in 2023 #4 in 2022
  4. Lufthansa - Frankfurt, Germany (FRA) #5 in 2023 #3 in 2022
  5. Qatar Airways - Hamad International - Doha, Qatar (DOH) #2 in 2023 #2 in 2022
  6. Cathay Pacific - Hong Kong (HKG) #7 in 2023 #7 in 2022
  7. Emirates - Dubai, United Arab Emirates (DXB) #9 in 2023 #8 in 2022
  8. ANA All Nippon Airways - Haneda - Tokyo, Japan (HND) #6 in 2023 #6 in 2022
  9. Qantas Airways - Sydney, Australia (SYD) #8 in 2023
  10. Japan Airlines - Haneda - Tokyo, Japan (HND)

Summary: SWISS (ZRH) moved up three spots to take the win for the best First Class lounge. Japan Airlines (HND) made it on the list, and British Airways (LHR) dropped off from the 2023 awards.

Related

Closing Thoughts

I have visited two of these lounges: both the Centurion Lounge (JFK) and the Chase Sapphire Lounge (LGA) are amazing. I still have an opinion that the Chase Sapphire Lounge (BOS) is a bit nicer than the New York LaGuardia (LGA) location. Across the 28 airports represented, Asia had the most wins, followed by Europe and North America. Air France, Cathay Pacific, Qatar Airways, and Singapore Airlines had the most wins among multiple categories.